Shipping policy

Shipping Policy

Shipping Times

We aim to dispatch all orders within 2–4 business days after your order has been placed.

 

Custom order will be given individual timescales, at the point of order.

Once your order has been shipped, you’ll receive a confirmation email with tracking information where applicable.

Please note that delivery times are estimates only and may vary during busy periods, public holidays, or due to circumstances outside of our control.

United Kingdom

Standard Tracked

  • £3.49
  • Free on orders over £30
  • Estimated delivery: 2–3 business days

Express Tracked

  • £4.99
  • Estimated delivery: 1–2 business days

European Union

Tracked Shipping

  • £14.99
  • Estimated delivery: 5–10 business days

United States & Canada

Tracked Shipping

  • £19.99
  • Estimated delivery: 7–10 business days

International Shipping

Tracked Shipping

  • £23.99
  • Estimated delivery: 7–14 business days

Delivery times may vary depending on the destination country and customs processing.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes or other local charges once they arrive in the destination country.

These charges are determined by your local customs authority and are the responsibility of the customer.

MadeInPatch is not responsible for delays caused by customs clearance procedures or for any customs duties, import taxes or local fees charged by the destination country.

Tracking Your Order

Where available, all orders are shipped with tracking.

You’ll receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

MadeInPatch cannot be held responsible for orders shipped to an incorrect address provided during checkout.

If you notice an error, please contact us as soon as possible. We’ll do our best to update your order before it has been dispatched.

Lost or Delayed Parcels

If your parcel appears to be delayed or lost in transit, please contact us at admin@madeinpatch.com.

We’ll work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or delivery, please contact us at:

admin@madeinpatch.com